Frequently Asked Questions

You’ve got questions and we’ve pulled together our most frequently asked ones for your convenience!

Does the price include tax and shipping. Do you offer any discounts?

Tax and shipping will be an additional cost. Receive a discount when you purchase a series of three boxes or 10% off your complete set of seven boxes.

Does the price include tax and shipping. Do you offer any discounts?

Tax and shipping will be an additional cost. Receive a discount when you purchase a series of three boxes or 10% off your complete set of eight boxes.

How will I be charged? Will I be charged at time of purchase or when my box ships?

We accept Visa, Mastercard, American Express. Your card will be charged at the time of purchase. For any additional questions, please contact us.

When should I expect to receive my first box?

Please allow for 5-7 days/1-2 weeks to receive your first box upon ordering.

Should I stick with the age of my child or can I choose a different box?

You know your child best, so you can decide where to begin with Milestone & More play kits. Our kits are designed to enhance and encourage a child’s growth and development. Kit descriptions include a general set of characteristics baby may or may not be exhibiting. Take a look and see which kit best aligns with your baby’s current stage of growth.

How can I cancel my order?

Life happens. If you need to cancel, contact us and we’ll help.

What play kit is right for me if I have twins or triplets?

Congratulations! Please feel free to contact us so that we can help you find the best options for you.

I’m a child care provider, can I order for multiple families?

Yes, contact us at info@milestonesandmoreplay.com for special pricing and more information.

Can I order and ship out of State?

Yes, we ship anywhere in the United States. Shipping fees vary.

Do gift certificates expire?

No, they do not expire. If you have any issues or concerns with your gift certificate please contact us.